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Liverpool accounting / finance / banking
Customer Service Sales & x2013 Liverpool
Our client is a leading UK Building Society who are looking for a Customer Sales Advisor to work within their Liverpool branch. You will provide a face-to-face banking service within the branch whilst generating sales and referrals to the Branch Manager and other Financial Consultants within your team.
You must:
* Have previous experience of sales lead generation
* Experience of working in a sales through service environment is desirable
* Have good administration & PC skills
* Have fantastic communication skills both written and verbal
* Have the ability to work with limited supervision
* Have excellent attention to detail
Your main duties will include:
- Being the first point of contact for customers in the branch in order to deal with and action either a range of general banking/account enquiries/concerns and/or specific service/product enquiries
- Identify where the Society can help the customer
- Pursue potential sales leads
- Contact customers to discuss opportunities to help them and arrange appointments
- Updating customer files
- Liaise with and/or refer calls to other internal departments/external parties where necessary
- Where appropriate - balance cash at end of the day
- Support the branch with cashiering and administrative duties and contribute towards a culture of excellence by giving the best possible service experience to customers This is an excellent opportunity for someone with an enthusiasm for banking and customer service to obtain a role where they can progress and learn within the field.
Hays Banking is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.com
Contact details
- Email: Click here to reply to this ad
- Phone: 0113 245 4880
